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Free Shipping on orders over $50 applies to orders shipping within the USA via FedEx Ground. Orders under $50 will be charged a flat rate shipping fee of $5 and will be shipped FedEx Ground.
Orders requesting Overnight Shipping can only be sent Monday-Friday and must be placed before 3PM EST in order to be delivered on the next business day. If you place an order on Friday your order will be delivered on the following Monday. If you place an overnight order on Saturday or Sunday it will be processed on Monday and received on Tuesday.
Orders placed online will be uploaded to our warehouse for fulfillment within 24 hours Monday-Friday. Your order will ship from our Dallas warehouse on the next business day and will ship via FedEx Ground or FedEx Overnight depending on which you have selected. Due to stringent standards on the expediting of spray sunscreens we cannot offer other expedited shipping services.
Orders are shipped Monday through Friday with the exception of USA federal holidays.
Our Defense Refresh, Antioxidant Mists and Super Power Sunscreen Mousse products can only be shipped throughout contiguous USA and cannot addresses in Hawaii or Alaska due to federal regulations.
Please note that our online store can only ship to USA addresses, and only accepts USA credit cards.
If you are not satisfied with any supergoop.com purchase and would like a refund or a replacement product, please send us the unused portion within 30 days, in its original packaging, accompanied by your order receipt. Please send to:
Supergoop! Returns & Exchanges
200 East Grayson Suite 112
San Antonio, Texas 78215
For items returned after 30 days, only an exchange will be issued.
Refunds will be credited to your original payment method for the price of your product, and sales tax, if applicable. All shipping and handling costs are non-refundable. Only items purchased on supergoop.com may be returned or exchanged. Products purchased through supergoop.com may not be returned or exchanged at any retail location that sells Supergoop! products.